+32 (0)2 335 12 36
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Duration : 4 DAYS (28 HOURS)
  • excl. VAT
  • This price includes the trainer, training materials and exams for 6 delegates


About this ITIL® Service Offerings and Agreements (SOA) course

This course immerses participants in the practical aspects of the ITIL Service Lifecycle and the processes associated with the Service Offerings and Agreements (SOA) of Services and Service delivery.

The main focus of this course is on the operational-level process activities for Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, Financial Management, and Business Relationship Management. The course further discusses supporting methods and approaches to executing these processes in a practical, hands-on learning environment.

For a classroom training date please call B2B Learning +32 2 335 12 36

NEW eLEARNING (1.025 €) Our eLearning module includes :

  • 150 days online access
  • 30 hours self study in 11 modules
  • Video tutorials, study guides and quizzes
  • Exam voucher and take2

Available Sessions

# Register Duration Training Dates Language Location Price
1 Add to cart 30 Hours ITIL Service Offerings and Agreements (SOA) eLearning Any Time EN Anywhere €1.025