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Duration : 3 DAYS (21 HOURS) EXAM INCLUDED
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  • This price includes the trainer, training materials and exams for 6 delegates

ITIL® 4 Specialist: Drive Stakeholder Value (DSV)

About our ITIL 4 Drive Stakeholder Value course

Our 3-day “ITIL® 4 Specialist: Drive Stakeholder Value (DSV)” is one of the four courses towards the ITIL4 Managing Professional (MP) designation.

This course is ideal for anyone who wants to gain a firm grasp of the various types of interactions between a service provider and their customers, users, suppliers and partners.

The core concept behind Drive Stakeholder Value is to provide an understanding of how to convert demand into value through IT-enabled services. The course covers key topics like service level-agreement design, multi-supplier management, relationship management, customer and user experience design, customer journey mapping, and more. Individuals can expect to walk away with the tools required to drive user engagement and boost internal and external stakeholder satisfaction.

ALso available as eLEARNING (895 €) - Our eLearning module includes :

  • 150 days online access
  • 18 hours self study in 9 modules-29 lessons
  • Video tutorials, study guides and quizzes
  • Exam voucher and take2
  • Fully accredited
  • 24/7 support

Available Sessions

# Register Duration Training Dates Language Location Price
1 Add to cart 3 Days ITIL 4 Specialist: Drive Stakeholder Value (DSV) 12-13-14/10/2020 EN Brussels €1.650
2 Add to cart 3 Days ITIL 4 Specialist: Drive Stakeholder Value (DSV) Virtual Classroom 12-13-14/10/2020 EN Anywhere €1.650
3 Add to cart 3 Days ITIL 4 Specialist: Drive Stakeholder Value (DSV) 19-20-21/10/2020 EN Luxembourg €1.650
4 Add to cart 3 Days ITIL 4 Specialist: Drive Stakeholder Value (DSV) Virtual Classroom 19-20-21/10/2020 EN Anywhere €1.650
5 Add to cart 3 Days ITIL 4 Specialist: Drive Stakeholder Value (DSV) 30/11 & 1-2/12/2020 FR Brussels €1.650
6 Add to cart 3 Days ITIL 4 Specialist: Drive Stakeholder Value (DSV) Virtual Classroom 30/11 & 1-2/12/2019 FR Anywhere €1.650
7 Add to cart 18 Hours ITIL 4 Specialist: Drive Stakeholder Value (DSV) eLearning Any Time EN Anywhere €895