+32 (0)2 335 12 36
Contact FR NL EN
Inter
Intra
Duration : 4 DAYS (28 HOURS)
  • excl. VAT
  • This price includes the trainer, training materials and exams for 6 delegates

ITIL® CAPABILITY SOA

About this ITIL® Service Offerings and Agreements (SOA) course

This course immerses participants in the practical aspects of the ITIL Service Lifecycle and the processes associated with the Service Offerings and Agreements (SOA) of Services and Service delivery.

The main focus of this course is on the operational-level process activities for Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, Financial Management, and Business Relationship Management.

The course further discusses supporting methods and approaches to executing these processes in a practical, hands-on learning environment.

Available Sessions

# Register Duration Training Dates Language Location Price
1 Add to cart 4 Days ITIL SOA 22 to 25/01/2019 EN Brussels €2.150
2 Add to cart 4 Days ITIL SOA 18 to 21/03/2019 FR Brussels €2.150
3 Add to cart 4 Days ITIL SOA 11 to 14/06/2019 EN Brussels €2.150

x