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Duration : 3 DAYS (21 HOURS)
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  • This price includes the trainer, training materials and exams for 6 delegates

ITIL® PRACTITIONER

B2B Learning’s case study driven ITIL Practitioner course offers practical guidance for professionals on how to adopt and adapt ITIL for their organization.

This course is the next logical step for individuals who have earned the ITIL Foundation Certificate and are familiar with the ‘what’ and ‘why’ of ITIL. ITIL Practitioner will focus on the ‘how’.

During this 3-day course, individuals, teams, and organizations will learn to address the challenges faced by them due to IT Service Management (ITSM) improvement initiatives. The course comes with interactive assignments, tools, checklists and guidance on how to make the improvement changes happen.

You will learn to describe, explain and distinguish among the various elements of being an ITIL Practitioner. Moreover, it helps you in practice solving, calculating and applying the knowledge and techniques to a realistic scenario. The course also includes a toolkit and continuous learning track to give you an ongoing support throughout your training journey.

Available Sessions

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